![]() Tap on Accounts, then the email account experiencing the issue, then tap. Tap to open Settings on your iPad Air or iPad mini home screen. ![]() Tap on “Store junk mail on server” to deselect it. Head over to Settings, then tap on Mail for older devices, this setting may be called Mail, Contacts, and Calendars. Setup Hotmail Account on iPad Air & iPad Mini. Find the deleted email and open it, then tap the folder icon at the bottom (between the flag icon and the bin) and then select the Inbox or another active folder to send it to. So trying to delete it does not work because the server has instructions to keep it saved. This issue is because junk mail is set to be stored on the server online. Tap on Advanced, Account info and then on Done to finish.Įrror 3: Cannot delete junk mail. When I delete an email from my iPad, why doesnt it get deleted from my iPhone as well All related (31). Under the heading where it says “ON THE SERVER”, tap on Trash and make sure it is checked.ħ. ![]() Tap on where it says “Deleted Mailbox”.Ħ. Scroll down, then select “Mail, Contacts, Calendars”.ĥ. Tap on Advanced, Account info and then Done to finish.Įrror 2: The second issue is caused by iOS creating a local trash folder and not looking at the trash folder of the server for information. Enter the word “INBOX” in capitals only.ħ. Scroll down and then select “IMAP Path Prefix”Ħ. Tap on your email account that you want to fix.ĥ. Scroll down, and select “Mail, Contacts, Calendars”.ģ. Press your iPad Home button, then select settings.Ģ. This is probably an issue with the IMAP server settings. The alert might further read:“The message cannot be moved to the mailbox trash”. I will list three of the most common issues with the deletion of emails on the iPad.Įrror 1: Unable to move message. There can be many reasons why they happen, depending on settings and which server is being used. There are errors that can happen when deleting emails on the iPad.
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